KIND BIZBooking questions after closing time
They wait until the next morning.
KIND DOCTOR
Answers likeyour hospital.
Within what your hospital approves, all the way to a booking request.
KAI, your hospital’s own assistant trained on your website and materials, answers patient questions.
₩0
Sign-up and monthly base feeA fee applies only to bookings your hospital approves.
All you need is your website address
What hospitals miss today
Who answers these inquiries?
Inquiries arrive whether or not the clinic is open.
Questions in a foreign language
Translating and checking slows every reply.
The same question, again and again
Hours, parking, closure days. Questions your info already covers keep coming.
How it works
Ask, answer, approve.
Patients ask, KAI answers, and the hospital approves the booking.
The patient asks.
In the chat on your hospital page or a connected messaging channel, in the language they use.
KAI answers from the hospital’s info.
It answers from approved material and takes the time they want as a booking request. If it isn’t in your material, KAI passes it to staff.
The hospital approves the booking.
Approve or decline. Until the hospital reviews it, the patient sees it as an unconfirmed request.
Inquiries, answers, and booking requests are free.
Features
What KAI does.
It learns from your website and materials
Enter your website address and KAI reads your hospital’s material. Add guides and YouTube videos, and upload the Q&A sheet (Excel) from your old chatbot as it is — each Q&A becomes hospital guidance.
It answers within what your hospital approves
With no source, KAI doesn’t make things up. It says it doesn’t know and passes the question to staff. It doesn’t diagnose, prescribe, or recommend treatment.
Bookings arrive as requests; the hospital approves
KAI takes them as booking requests. The hospital decides which times it accepts and approves or declines each one.
Patient screens in 14 languages
Hospital information is in Korean by default. Multilingual hospital information, in 3 or all 14 languages, is an optional service charged separately.
14
- 한국어
- English
- 日本語
- 中文(简体)
- 中文(繁體)
- Tiếng Việt
- ไทย
- Bahasa Indonesia
- Deutsch
- Español
- Português
- Français
- Русский
- العربية
토요일은 오전 9시부터 오후 1시까지 진료합니다.
Closures and schedule changes show up in answers
KAI reads notices of temporary closures, regular days, and shortened hours, and answers by date. Dates your hospital enters itself take priority over notices.
The hospital admin screen
See today’s tasks, booking requests, conversations, and answers that need staff review in one place. Correct a KAI answer and approve it, and it applies from the next patient on.
07
Messaging channel connection
Beyond the chat on your page, connect channels like KakaoTalk, LINE, Instagram, and WhatsApp with the setup wizard, then go live once your hospital sets the answer scope and response hours.
What people decide
Care is the hospital’s.
KAI does not diagnose, prescribe, or recommend treatment.
KAI
Information · Organizing inquiries · Booking requests
Hospital
Care · Booking confirmation · Payment · Medical judgment
How to start
Start with one address.
Enter your website address to see whether the hospital information patients find in search and AI answers is ready.
Enter your website address
Enter your hospital’s official website.
You need · website addressSee your free check result
See the hospital name, address, and contact KAI found, plus your website readiness score.
FreeConfirm who you are
Confirm with Google or a work email, and your private hospital setup space opens.
You need · Google account or work emailTell KAI about your hospital
Review what KAI read and add documents, videos, and a Q&A sheet. When it’s ready, ask it questions yourself on the real chat screen.
Optional · documents, YouTube videos, Q&A sheetPublish your hospital page
Choose your page address, check the page, then publish. Nothing is visible to patients before you publish.
The hospital publishes
How long each part takes
- Website check
- Usually 10 seconds; longer for large sites.
- Teaching KAI
- Depends on how much material you have. You can close the screen while it reads.
To keep using it, you’ll need to register an autopay card and receive KIND DOCTOR’s approval. Your hospital info and conversation records are kept.
Your results stay private.
Pricing
Only when you approve.
There is no sign-up fee and no monthly base fee. A fee applies only to bookings your hospital approves.
₩0Sign-up · monthly base fee
₩2,000Approved new bookinga patient’s first at that hospital
₩500Approved repeat bookingthe same patient booking again
When no fee applies
| Patient inquiries · KAI answers · booking requests | ₩0 |
|---|---|
| Declined, or expired before approval | ₩0 |
| Requests judged duplicate, spam, or internal test | ₩0 |
- Try it first
- Use every feature for 15 days or 50 patient chats, whichever comes first.
- Check the statement before you’re charged
- After month-end, review the itemized statement and dispute a charge if needed. Only the confirmed amount is charged to your registered card.
- Separate from patient payments
- Deposits and treatment fees patients pay go straight to your hospital’s merchant account, and our fee isn’t tied to those amounts.
Monthly fee calculator
Monthly fee₩60,000
New 30 × ₩2,000 + repeat 0 × ₩500
VAT excluded · with VAT: ₩66,000
VAT excluded · Optional services, such as multilingual hospital information, are charged separately.
Approving a booking requires accepting the terms and registering a card.
Evidence
We show you the evidence.
The same question gets a different answer depending on date and source
Switch between regular hours and dated notices and see how KAI’s answer and its source change, in the public experience.
Built with people who know the hospital floor
- Misu Park · KIND DOCTOR EVPFormer clinical nurse at Asan Medical Center. Led a hospital consultation office and has hospital business experience.
- Jaeeun Jung · KIND DOCTOR CPOMaster’s in public health. Brings hands-on field training experience into the product and how it is used.
- Ray Nam · KIND BIZ CEO30 years in development. AI and AX advisory; led game and service platform development.
Published standards
KAI’s role and safety standards are public
One page lays out the boundary between hospital-approved information, what AI does, and what the hospital is responsible for.
Compared with today
What changes.
| Topic | Today · by hand | With KIND DOCTOR |
|---|---|---|
| Inquiries outside clinic hours | Checked and answered the next working day. | Set to 24 hours, KAI answers right away within your hospital info and takes the booking request. |
| Foreign-language inquiries | Translated and checked before replying. | Patient screens come in 14 languages. Multilingual hospital information is an optional service charged separately. |
| Repeated questions | Staff send the same answers each time. | KAI answers first what your materials already cover. |
| Closures & changes | Update every channel each time a notice changes. | Add the notice and the answers change by date. Dates you enter yourself take priority. |
| What doesn’t change | The hospital handles care, booking confirmation, fees, and medical judgment. | Still the hospital’s. KAI doesn’t diagnose, prescribe, or recommend treatment. |
Security and data
How we handle patient data.
In an environment we operate ourselves
We run the service on server equipment and IDC infrastructure we operate ourselves, and where data is processed and which vendors handle it are listed item by item in the Privacy Policy.
Separate for each hospital
Each hospital’s information and answer standards are managed within what that hospital approves and are never mixed with another hospital’s material.
Only the hospital they booked
A patient’s name, contact details, and booking information are, in principle, provided only to the hospital they booked.
Masked, and logged
National ID and alien registration numbers are always masked, and a record shows who viewed what and when. Staff roles also limit what each person can see.
We don’t store card data
The payment processor handles card numbers and expiry dates directly; the company doesn’t store them.
FAQ
Frequently asked questions.
I’m worried about medical advertising and medical law. Could KAI say something problematic?
KAI doesn’t diagnose, prescribe, or recommend treatment, and it doesn’t guarantee outcomes or compare or recommend other hospitals.
It answers only within material your hospital approves and passes anything else to staff. The roles of the hospital and KAI are set out in “AI guidance standards” below.
What if KAI’s answer is wrong?
Before you publish, ask it questions yourself on the real chat screen. After publishing, the hospital can review an answer, correct it, and approve it, and the correction applies from the next patient on.
Answers that need review collect in the staff inbox, and KAI never gives a definitive answer on emergencies or medical judgment.
Which channels can I receive inquiries on?
The chat on your hospital page, plus messaging channels such as KakaoTalk, LINE, Instagram, and WhatsApp that you connect with the setup wizard.
After connecting, you run seven checks and go live; timing can vary with the channel provider’s review or approval.
Can I trust the foreign-language answers?
Patient screens open in 14 languages, and your hospital information is in Korean by default. Multilingual hospital information, in 3 or 14 languages, is an optional service charged separately.
You can ask questions and check before publishing, and questions that need medical judgment go to the hospital in any language.
Do I have to replace my current booking system (EMR or CRM)?
No, you can start without replacing it. KIND DOCTOR takes over the part that handles patient inquiries and booking requests.
Connecting to your existing programs is scoped with KIND CONNECT after reviewing your environment.
Exactly when does a fee apply?
Only when the hospital approves a booking. A patient’s first booking at that hospital is ₩2,000, and the same patient booking again is ₩500 (VAT excluded).
Inquiries, answers, booking requests, declines, requests that expire before approval, duplicates, internal tests, and spam are not included.
If a patient cancels or doesn’t show up after approval, the fee isn’t canceled automatically; duplicate charges, system errors, and reasons the hospital and company agree on are corrected.
How do I cancel?
There is no monthly base fee, and no fee in a month with no approved bookings. If you cancel autopay, invoices that haven’t started payment stop, and settlement for bookings approved before cancellation continues.
Contract end and data cleanup follow your service agreement; write to contact@k-biz.ai and we’ll guide you.
Can I start without a website?
You can start by entering your hospital information yourself. Tell us about your situation and we’ll work out how to begin together.
Who can see patient information?
A patient’s name, contact details, and booking information are, in principle, provided only to the hospital they booked.
Within the hospital, what each staff role can see is limited, and views are logged. The Privacy Policy sets out the details.
Do I set it up myself? How long does it take?
You set it up yourself by following the guide, and self-setup costs ₩0. Time depends on how much material your hospital has.
If it’s hard to do on your own, you can request setup assistance separately.
Start with your hospital.
Enter your website address and see where you stand right away.
Sign-up and monthly base fee ₩0
If you’d like to talk with us first, please contact our team.